This topic

BT Prices

mattyjoyce71 — Fri, 24 Feb 2023 12:47:38 GMT

Just got the e-mail saying my BT packages are going up by £8 a month

Does anyone else feel that is really high, they got my in a 2 year contract (last month) with a good price then just up it when the like.

Not a happy customer but as usual nothing can be done, I I had known it was going up that much I would have not had the contract, not good value for money now

Rant over

Re: BT Prices

Anonymous — Fri, 24 Feb 2023 13:28:39 GMT

No one likes the price increases, but to be fair to BT, they have had a notification on every page of the website for about a month telling existing and prospective customers that prices will change if you have a contract (new or otherwise), on the 31st March.

It's been discussed on the TV, radio and online due to how high it is (14.4%), and it is written in the terms at the bottom of every page and in every email sent out when you order.

I think it is caveat emptor I'm afraid.

Website wordingTerms & Conditions

Re: BT Prices

Les-Gibson — Fri, 24 Feb 2023 13:40:46 GMT

CPI plus 3.9% is obviously profiteering but don't expect your expression of dissatisfaction to change anything, clearly BT can't failed to have noticed that there is a cost of living crisis but the shareholders must come first.

Re: BT Prices

Anonymous — Fri, 24 Feb 2023 13:59:33 GMT

Can't really blame a business for screwing every last penny it can out of its customers. That's is after all why they exist.

But quite why Ofcom is looking out of the windows & whistling while pretty much the whole sector "independently" hits on exactly the same inflation busting formula is another question...

Re: BT Prices

mattyjoyce71 — Fri, 24 Feb 2023 14:10:33 GMT

I agree, the whole sector is doing it but quite frustrating , will downgrade my line speed etc or move after the contract ends.

Poor show from BT but they are a business I guess

Re: BT Prices

Les-Gibson — Fri, 24 Feb 2023 15:41:35 GMT

@Anonymouswrote:
Can't really blame a business for screwing every last penny it can out of its customers. That's is after all why they exist.
But quite why Ofcom is looking out of the windows & whistling while pretty much the whole sector "independently" hits on exactly the same inflation busting formula is another question...

Agreed.

One thing you can say about BT pricing is that it is not competitive but that could be because they are required to fund the chocolate fireguard that is Ofcom