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Re: Equipment returns

JoannaH66 — Wed, 01 Mar 2023 13:57:37 GMT

Hello

I'm also hijacking someone else's post.

BT have emailed to ask me to return some kit but I have no idea what I'm supposed to be returning. As far as I can tell I don't have any surplus kit.

@DavidM can you help please? I don't want to be charged £30.

Thank you.

Joanna

Re: Equipment returns

DavidM — Wed, 01 Mar 2023 15:06:33 GMT

Hi @JoannaH66 and welcome to our community.

I'm sorry for any confusion with the returns request. I can certainly help you with this. Please check your inbox for my message and drop me over a reply with the details.

Cheers

David

Re: Equipment returns

StuartH — Thu, 02 Mar 2023 18:04:21 GMT

Hi @JoannaH66

Thanks for taking my call this evening.

I've corrected this mistake for you'll no longer be chased to return any kit.

Thanks

Stuart