This topic

Joining BT

Charlie7 — Fri, 03 Mar 2023 18:08:13 GMT

Hi,

im currently with Sky broadband and received an email about price increases which states that I can leaves skypenalty free within 30 days if I’m not happy with price increase. I’ve looked on the BT website and I can l get a good deal on Bt packages. However if I sign up to BT as a new customer, will I be subject to BT price rises of 14% which come into force on 31st March?

Re: Joining BT

imjolly — Fri, 03 Mar 2023 18:12:04 GMT

If you move to BT after 1st March then prices have already been changed and the increase due 31st march 2023 will not apply

Re: Joining BT

Charlie7 — Sat, 04 Mar 2023 08:14:22 GMT

Thanks for the response. I have now ordered BT broadband and the digital voice package and have requested that I keep my current landline phone number ( phone number is 30 years old and was originally issued by BT-it was transferred to sky talk when I joined them in 2020). I’ve done a lot of online reading that when it comes to transferring landline numbers on digital voice it’s not a straight forward process. Am I likely to lose my current landline number even though I’ve requested to keep it?

Re: Joining BT

Keith_Beddoe — Sat, 04 Mar 2023 08:23:05 GMT

@Charlie7

There should not normally be an issue transferring your number, provided its still active.

If a number has been inactive for more than 30 days, then its not possible to transfer it to BT Digital Voice.