This topic

1 year free gamepass ran out early after 3 months

Voden1 — Sat, 05 Nov 2022 15:11:54 GMT

Can anyone help me with this? I am supposed to have it until the 4th of July 2023 but it ran out 2 days ago. I have been in contact with BT who have been no help at all.

Re: 1 year free gamepass ran out early after 3 months

NeilO — Mon, 07 Nov 2022 11:08:21 GMT

Hi @Voden1 That's not good, I'm sorry to see you're having problems with your game pass. I'll send you a private message in a moment so you can send your details over to the moderation team.

Thanks

Neil

Re: 1 year free gamepass ran out early after 3 months

DavidM — Thu, 24 Nov 2022 18:33:05 GMT

Hi @Voden1 ,

Thanks for letting me know we got this sorted. Please post back if you have any other problems and we'll be happy to help.

Cheers

David

Re: 1 year free gamepass ran out early after 3 months

Voden1 — Fri, 25 Nov 2022 01:17:28 GMT

Thanks for this, glad to have it back for Darktide at the end of the month!

John

Re: 1 year free gamepass ran out early after 3 months

Voden1 — Mon, 27 Feb 2023 12:47:43 GMT

Hi Neil, this has ran out again.

Thanks, John

Re: 1 year free gamepass ran out early after 3 months

JohnC2 — Mon, 27 Feb 2023 12:56:35 GMT

Hi @Voden1, sorry that this has happened again.

I've sent you a Private Message so you can get in touch with us and we'll be happy to help you get this fixed.

Cheers

John

Re: 1 year free gamepass ran out early after 3 months

StuartH — Tue, 07 Mar 2023 10:28:11 GMT

Hi @Voden1

Thanks for your private message.

Happy to have been able to get this resolved for you with the Xbox team.

Cheers

Stuart

Re: 1 year free gamepass ran out early after 3 months

Voden1 — Tue, 07 Mar 2023 10:57:54 GMT

Thanks again Stuart!

John