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Contract end date

AlanSWF — Fri, 10 Mar 2023 16:51:42 GMT

I'm trying to find the end date for my contract. The online help says it should be on the bill, underneath each part of the package (I have BB, phone, Sport and Mobile). There's nothing there. Does that mean my contract has expired, or it's just missing? Anyway to get it without spending hours on the phone? thx

Re: Contract end date

Keith_Beddoe — Fri, 10 Mar 2023 16:54:24 GMT

@AlanSWF

Its within MyBT.

https://my.bt.com/s/apps/appsorder/customer/index.html#/listOfOrders?order_ref=&s_cid=con_FURL_myorder&s_cid=con_FURL_ordertracking

Find your order, then display the contract details.

Re: Contract end date

Les-Gibson — Fri, 10 Mar 2023 19:29:12 GMT

MyBT/Your Products/Manage/{product in question}/Manage.

Bottom line of screen

Re: Contract end date

AlanSWF — Sat, 11 Mar 2023 09:10:06 GMT

Got it - thanks Les

Re: Contract end date

bobdanbh — Tue, 20 Aug 2024 14:57:27 GMT

I'm late to the party here but

https://www.bt.com/help/account-and-billing/payments--bills-and-charges/help-with-your-bill/start/account-information/contract-end-date#onlinebill&contract-end-area

says the end date is on the bills. It isn't. The cynic in me makes me presume this is to make it hard to leave.