https://community.bt.com/t5/Bills-Packages/Re-Broadband-keeps-dropping-connection-to-the-internet/m-p/2282878#M153157 <P>Sorry I can’t offer a solution but I just wanted to say that I have had <STRONG><EM>exactly</EM></STRONG>&nbsp;the same experience, including the attempt to make me upgrade even though my broadband worked perfectly until about a year ago. I attempted to change provider only to discover that BT will continue to charge me £7.50 monthly to keep the email address I have used for over 20 years. They are despicable <span class="lia-unicode-emoji" title=":pouting_face:">😡</span></P> Mon, 13 Mar 2023 13:46:53 GMT JonnyG 2023-03-13T13:46:53Z https://community.bt.com/t5/Bills-Packages/Re-Broadband-keeps-dropping-connection-to-the-internet/m-p/2282878#M153157 <P>Sorry I can’t offer a solution but I just wanted to say that I have had <STRONG><EM>exactly</EM></STRONG>&nbsp;the same experience, including the attempt to make me upgrade even though my broadband worked perfectly until about a year ago. I attempted to change provider only to discover that BT will continue to charge me £7.50 monthly to keep the email address I have used for over 20 years. They are despicable <span class="lia-unicode-emoji" title=":pouting_face:">😡</span></P> Mon, 13 Mar 2023 13:46:53 GMT https://community.bt.com/t5/Bills-Packages/Re-Broadband-keeps-dropping-connection-to-the-internet/m-p/2282878#M153157 JonnyG 2023-03-13T13:46:53Z https://community.bt.com/t5/Bills-Packages/Re-Broadband-keeps-dropping-connection-to-the-internet/m-p/2282918#M153158 <P>They will only charge you £7.50/m for Premium mail, if you downgrade to Basic mail you can keep your email address free.</P> <P>Basic mail cannot be accessed via mail apps or clients, just webmail.</P> Mon, 13 Mar 2023 16:52:04 GMT https://community.bt.com/t5/Bills-Packages/Re-Broadband-keeps-dropping-connection-to-the-internet/m-p/2282918#M153158 licquorice 2023-03-13T16:52:04Z