This topic

Ex Employee free broadband

MrSynner — Tue, 14 Mar 2023 20:20:41 GMT

Long ago, the better part of 20+ years - I gifted my free employee BT Broadband to my parents.

However, a year ago I left BT, and became a contractor. At the time, I was told we would hear from BT about switching the Broadband over to a contract, which we were quite happy to do, having had no issues at any time with BT, and nothing but trouble with other providers before that.

However, still haven't heard a peep out of BT, and the free broadband continues to this day, and shows as such on the phone bill.

Is this correct, or am I to expect a large bill to show up at some point when someone in BT notices I no longer work for them? (Although technically I *do* - now as a third party contractor doing the same job, in the same building, at the same desk!).

Does the gifted broadband remain free forever, once it has been gifted?

Don't want to feel like I'm ripping off my ex-employer.

Re: Ex Employee free broadband

jac_95 — Tue, 14 Mar 2023 20:56:21 GMT

As part of the leavers checklist there was a Colleague Products Leaver Notification Form you fill in to notify the Colleague Products team you no longer are a FTE.

I've notified the moderators who will hopefully be able to point you in the right direction

Re: Ex Employee free broadband

MrSynner — Tue, 14 Mar 2023 21:57:35 GMT

Didn't have anything like that, nor did any of my colleagues in the same position.

Re: Ex Employee free broadband

DavidM — Wed, 15 Mar 2023 08:15:40 GMT

Hi @MrSynner and welcome to our community.

I'll be happy to take a look at this for you. If that suits please check your inbox for my message and drop me a reply with the details.

Cheers

David

Re: Ex Employee free broadband

Andycrichton — Sun, 28 Apr 2024 20:44:22 GMT

I have left BT/openreach and i still have employee broadband when will i cease and how do i get the Colleague Products Leaver Notification Form ?

Re: Ex Employee free broadband

DavidM — Mon, 29 Apr 2024 07:23:32 GMT

Hi @Andycrichton and welcome.

Thanks for posting about your employee broadband. The quickest way to sort this out would be to contact our customer service guides on 0330 1234 150 or chat on Broadband | BT Help.

Cheers

David