https://community.bt.com/t5/Bills-Packages/Ongoing-Gamepass-Ultimate-Problem/m-p/2283299#M153238 <P>As previously posted, our Gamepass Ultimate Subscription from BT expired over a week ago and BT kept control of it, it appeared we had a solution to it, but a week later we still don't have control yet, and after another several hours of phone calls this morning including a very aggressive rep who said what do you expect me to do about!!! We still have no control and no solutions.</P><HR /><P>The customer service is appalling!</P> Thu, 16 Mar 2023 11:40:58 GMT Bry1870 2023-03-16T11:40:58Z https://community.bt.com/t5/Bills-Packages/Ongoing-Gamepass-Ultimate-Problem/m-p/2283299#M153238 <P>As previously posted, our Gamepass Ultimate Subscription from BT expired over a week ago and BT kept control of it, it appeared we had a solution to it, but a week later we still don't have control yet, and after another several hours of phone calls this morning including a very aggressive rep who said what do you expect me to do about!!! We still have no control and no solutions.</P><HR /><P>The customer service is appalling!</P> Thu, 16 Mar 2023 11:40:58 GMT https://community.bt.com/t5/Bills-Packages/Ongoing-Gamepass-Ultimate-Problem/m-p/2283299#M153238 Bry1870 2023-03-16T11:40:58Z https://community.bt.com/t5/Bills-Packages/Ongoing-Gamepass-Ultimate-Problem/m-p/2284021#M153406 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/312990">@Bry1870</a>&nbsp;</P> <P>I want to have this investigated for you, I've sent you a private message asking for some details so we can investigate and get this picked up for you.</P> <P>Thanks</P> <P>Stuart</P> Mon, 20 Mar 2023 20:22:48 GMT https://community.bt.com/t5/Bills-Packages/Ongoing-Gamepass-Ultimate-Problem/m-p/2284021#M153406 StuartH 2023-03-20T20:22:48Z