https://community.bt.com/t5/Bills-Packages/BT-are-still-billing-me/m-p/2284650#M153569 <P>Hi,</P><P>I switched broadband and landline providers from BT to Sky and the switch was completed on 14th March. However, I have just been sent an email saying that BT have closed the landline but are switching me over to a broadband only package. So they're continuing to charge me for broadband even though I no longer receive BT broadband in my house. Can anyone help?</P> Fri, 24 Mar 2023 07:49:25 GMT es00187 2023-03-24T07:49:25Z https://community.bt.com/t5/Bills-Packages/BT-are-still-billing-me/m-p/2284650#M153569 <P>Hi,</P><P>I switched broadband and landline providers from BT to Sky and the switch was completed on 14th March. However, I have just been sent an email saying that BT have closed the landline but are switching me over to a broadband only package. So they're continuing to charge me for broadband even though I no longer receive BT broadband in my house. Can anyone help?</P> Fri, 24 Mar 2023 07:49:25 GMT https://community.bt.com/t5/Bills-Packages/BT-are-still-billing-me/m-p/2284650#M153569 es00187 2023-03-24T07:49:25Z https://community.bt.com/t5/Bills-Packages/BT-are-still-billing-me/m-p/2284652#M153570 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/313549">@es00187</a>&nbsp;</P> <P>This is just a customer to customer help forum, everyone here, including myself, are just customers.<BR /><BR />The only BT Employees are the forum moderators.<BR /><BR />Try calling 0330 1234 150</P> Fri, 24 Mar 2023 08:13:06 GMT https://community.bt.com/t5/Bills-Packages/BT-are-still-billing-me/m-p/2284652#M153570 Keith_Beddoe 2023-03-24T08:13:06Z