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Amazon £50 vouchers refer a friend

Peter172 — Thu, 23 Mar 2023 14:35:51 GMT

We have not received our £50 each voucher for refer a friend

Re: Amazon £50 vouchers refer a friend

RobbieMac — Thu, 23 Mar 2023 15:37:34 GMT

Welcome to the BT Community and thanks for posting!

I am sorry both yourself, and your friend, haven't received your rewards for signing up through the Refer a Friend offer.

When was your friends service activated? As per the terms of the offer, you need to be outside the 14 day cooling off period. You should both receive your rewards via email within 45 days of your Friend's broadband activation date.

See here for full info: BT Refer a Friend

Thanks,

Robbie

Re: Amazon £50 vouchers refer a friend

Peter172 — Fri, 24 Mar 2023 11:51:58 GMT

We received an email from BT on 13/10/22 to say our friends account has been activated and we had successfully referred a friend. Bill's have been paid since.

We think the problem is the email address first used by our friend

Re: Amazon £50 vouchers refer a friend

Keith_Beddoe — Fri, 24 Mar 2023 09:41:15 GMT

@Peter172

This is a public forum, please edit out those e-mail addresses as the whole world can see them. Thanks.

Re: Amazon £50 vouchers refer a friend

DanielS — Fri, 24 Mar 2023 11:57:46 GMT

Hi @Peter172,

I think we will need to look into this for you.

There are some details that I need before we can pick this up for you. The details you posted aren't what we need. I removed them from your post for you as it's public. I'll send you a private message with the details I need.

Thanks
DanielS

Re: Amazon £50 vouchers refer a friend

NeilO — Tue, 04 Apr 2023 07:36:02 GMT

Hi @Peter172 Thanks for getting in touch with your details, the voucher team has made arrangements for the refer-a-friend claim to be processed and your vouchers will be emailed within the next 30 days.

Thanks

Neil