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MyBT login takes me to email

dnpg1925 — Fri, 24 Mar 2023 21:09:54 GMT

When I log into MyBT I briefly see my account page but get taken to email account. There appears to be no route to take my back to looking at myBT.

Tried on browser and on App in Android.

My guess is it's buried in a browser / app setting but don't know what or where. I've seen this has been raised before but didn't see solutions documented. If it has been my apologies.

Re: MyBT login takes me to email

gg30340 — Sat, 25 Mar 2023 14:33:37 GMT

I have notified the moderators of the forum about your problem. Once they have read this they may be able to help. They will advise you by posting on this thread.

Re: MyBT login takes me to email

RobbieMac — Sat, 25 Mar 2023 15:10:15 GMT

Hi @dnpg1925

Welcome and thanks for your post!

I am sorry for the problems you're having logging into your BTID. I understand you're getting redirected to your email. I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie