This topic

do disabled customers receive any discounts?

jonnymac1878 — Sun, 26 Mar 2023 10:50:32 GMT

Do disabled customers receive discount ?

Re: do disabled customers receive any discounts?

Keith_Beddoe — Sun, 26 Mar 2023 10:56:53 GMT

@jonnymac1878

Welcome to this user forum for BT Retail phone and broadband customers.

The only discounted package is BTHome Essentials.

https://www.bt.com/broadband/home-essentials

Re: do disabled customers receive any discounts?

imjolly — Sun, 26 Mar 2023 10:57:22 GMT

do you qualify here

https://www.bt.com/exp/broadband/home-essentials?s_cid=con_bt_dg-home_awin_aff_vidAJM_110483-Editorial+Content&vendorid=AJM&utm_source=Affwin&utm_medium=https%3A%2F%2Fwww.bt.com%2Fexp%2Fbroadband%2Fhome-essentials&utm_campaign=110483&awc=3041_1645094835_8db5e34aa3189a1e2d1144312948112e

Re: do disabled customers receive any discounts?

-Richie- — Sun, 26 Mar 2023 11:42:02 GMT

@jonnymac1878wrote:
Do disabled customers receive discount ?

As previously mentioned there is a social tariff is you're in receipt of qualifying benefits:

For phone line, broadband and landline calls there is BTs Home Essentials
For mobile EE (owned by BT) there is EE Basics

There is also a range of additional support depending on your needs:

First there is Here for you Who we can help
Contact us if you're affected by any of the following:
critical illness
life events like unemployment and bereavement
mental health conditions
dementia and other cognitive conditions
speech or language impairments
physical impairment
any degree of sight loss
hearing loss
literacy and numeracy needs

Then depending on your PC knowledge for online banking, staying safe online, using social media and a range of other support tools, BT have Skills for tomorrow - Currently being reworked but should be back shortly