https://community.bt.com/t5/Bills-Packages/Return-equipment/m-p/2285198#M153710 <P>All sorted thank you</P> Mon, 27 Mar 2023 09:47:31 GMT Gracie232 2023-03-27T09:47:31Z https://community.bt.com/t5/Bills-Packages/Return-equipment/m-p/2285145#M153696 <P>How long does it take to register returned equipment please?&nbsp;<BR /><BR /></P><P><SPAN>4G Wi-Fi Mini Hub Returned several weeks ago but status is still awaiting return.</SPAN></P><P>&nbsp;</P><P><SPAN>&nbsp;Thank you</SPAN></P><P><SPAN>&nbsp;Grace</SPAN></P> Mon, 27 Mar 2023 04:19:43 GMT https://community.bt.com/t5/Bills-Packages/Return-equipment/m-p/2285145#M153696 Gracie232 2023-03-27T04:19:43Z https://community.bt.com/t5/Bills-Packages/Return-equipment/m-p/2285190#M153707 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/313632">@Gracie232</a>, welcome to the forum and thanks for posting.</P> <P>I'm sorry that your equipment has not been marked as received back weeks after you've returned it. <A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank" rel="noopener">Message the Billing Team</A> and provide the tracking reference and they'll get this updated for you.</P> <P>Cheers</P> <P>John&nbsp;</P> Mon, 27 Mar 2023 08:37:59 GMT https://community.bt.com/t5/Bills-Packages/Return-equipment/m-p/2285190#M153707 JohnC2 2023-03-27T08:37:59Z https://community.bt.com/t5/Bills-Packages/Return-equipment/m-p/2285198#M153710 <P>All sorted thank you</P> Mon, 27 Mar 2023 09:47:31 GMT https://community.bt.com/t5/Bills-Packages/Return-equipment/m-p/2285198#M153710 Gracie232 2023-03-27T09:47:31Z