https://community.bt.com/t5/Bills-Packages/Bt-id/m-p/2285655#M153852 <P>Help me please, I am getting so frustrated at the lack of response from bt regarding my complaint, I have emailed the ceo, still nothing. What do I need to do to get listened too??</P> Wed, 29 Mar 2023 18:59:16 GMT KAZ21 2023-03-29T18:59:16Z https://community.bt.com/t5/Bills-Packages/Bt-id/m-p/2285655#M153852 <P>Help me please, I am getting so frustrated at the lack of response from bt regarding my complaint, I have emailed the ceo, still nothing. What do I need to do to get listened too??</P> Wed, 29 Mar 2023 18:59:16 GMT https://community.bt.com/t5/Bills-Packages/Bt-id/m-p/2285655#M153852 KAZ21 2023-03-29T18:59:16Z https://community.bt.com/t5/Bills-Packages/Bt-id/m-p/2285716#M153861 <P>Hi,&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/313725">@KAZ21</a>&nbsp;welcome to the community and thanks for posting, I'm sorry you have a reason to complain.</P> <P>Can you explain the issue with your BT ID and we may be able to offer advice? Has the CEO assigned you a case handler yet?</P> <P>Thanks</P> <P>Neil</P> Thu, 30 Mar 2023 08:50:24 GMT https://community.bt.com/t5/Bills-Packages/Bt-id/m-p/2285716#M153861 NeilO 2023-03-30T08:50:24Z