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Re: Cancel TV subscription

sharoncaffo — Sat, 01 Apr 2023 15:53:50 GMT

Good afternoon,

I want to canel my TV broadband but I have lost the phone it is registered with what do I do please as I have paid in full yesterday

Regards

Sharon

Re: Cancel TV subscription

Keith_Beddoe — Sat, 01 Apr 2023 15:58:33 GMT

@sharoncaffo

This is just a customer to customer help forum, everyone here, including myself, are just customers.

The only BT Employees are the forum moderators.

Try calling 0330 1234 150

You will need your account number.

Re: Cancel TV subscription

sharoncaffo — Sat, 01 Apr 2023 16:03:26 GMT

Hi Keith,

Thank you its just I have misplaced my phone and I need that to get the verification to my account I believe, but I will contact them on the number you provide thank you.

Regards

Sharon