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Re: Multiple Accounts on one BT Id

jwa2626 — Thu, 30 Mar 2023 16:53:06 GMT

Hi mods, I have the same issue my end after rejoining BT - could someone please reach out to me to ensure my 'live' account is my default account when logging into my BT? Thanks, James.

Re: Multiple Accounts on one BT Id

StuartH — Thu, 30 Mar 2023 17:48:37 GMT

Hi @jwa2626

Thanks for posting, I can certainly have this looked at for you.

I've sent you a private message asking for some more details.

Thanks

Stuart

Re: Multiple Accounts on one BT Id

jwa2626 — Thu, 30 Mar 2023 18:26:07 GMT

Thanks Stuart! i've DM'd you now 🙂

Re: Multiple Accounts on one BT Id

StuartH — Thu, 30 Mar 2023 18:33:58 GMT

Hi @jwa2626

Thanks, I can see the message has come into the queue, it might take us a few days with the weekend coming up but we'll get this resolved for you.

Cheers

Stuart

Re: Multiple Accounts on one BT Id

NeilO — Wed, 05 Apr 2023 12:45:28 GMT

Hi @jwa2626 I was happy to help you get this sorted.

Neil

Re: Multiple Accounts on one BT Id

jwa2626 — Wed, 05 Apr 2023 13:29:56 GMT

Thanks Neil, it was much appreciated 👌