This topic

Reward Card Page Blank unable to claim

DEViANCE — Sat, 08 Apr 2023 07:28:46 GMT

When trying to claim the reward card, after clicking the link and logging in, I just get the purple header/footer with nothing else, Amy ideas or help?

header/footer with nothing els

Re: Reward Card Page Blank unable to claim

DanielS — Sat, 08 Apr 2023 10:41:04 GMT

Hi @DEViANCE,

If you have tried other browsers, private mode or other devices and still get the same issue, reply back to the private message that I sent you. Afterwards, one of my team will get in touch with you and help.

Thanks
DanielS

Re: Reward Card Page Blank unable to claim

DEViANCE — Sat, 08 Apr 2023 12:11:55 GMT

Pm replied with requested info

Re: Reward Card Page Blank unable to claim

DanielS — Sat, 08 Apr 2023 12:45:39 GMT

Thank you @DEViANCE.

One of my team will pick it up within 1-2 working days and get back to you.

DanielS

Re: Reward Card Page Blank unable to claim

RobbieMac — Mon, 10 Apr 2023 14:17:58 GMT

Hi @DEViANCE

Thank you for taking the time to chat with me this afternoon.

I am sorry for the problems you had claiming for your reward card. I have went ahead and claimed the reward card for you today. You'll have received an email confirming this too.

I'll go ahead and close this off as agreed. If you need help or have a question about your services in future, feel free to come back on here 😊

All the best,

Robbie