https://community.bt.com/t5/Bills-Packages/Returning-kit/m-p/2288122#M154419 <P>I closed two domestic BT accounts about 6 weeks ago and sent back all the kit for the two accounts in one bag. &nbsp;I now work overseas and am getting constant “reminders” to return kit from one of the accounts that they’ve already got back. &nbsp;Now they’re going to try and bill me for it.</P><P><SPAN>I’ve tried calling through but just get the runaround. &nbsp;Is there any form of email contact I can try or are these reminders just a part of my life now..? <span class="lia-unicode-emoji" title=":face_with_rolling_eyes:">🙄</span></SPAN></P><P>&nbsp;</P> Wed, 12 Apr 2023 09:05:14 GMT stickybloke 2023-04-12T09:05:14Z https://community.bt.com/t5/Bills-Packages/Returning-kit/m-p/2288122#M154419 <P>I closed two domestic BT accounts about 6 weeks ago and sent back all the kit for the two accounts in one bag. &nbsp;I now work overseas and am getting constant “reminders” to return kit from one of the accounts that they’ve already got back. &nbsp;Now they’re going to try and bill me for it.</P><P><SPAN>I’ve tried calling through but just get the runaround. &nbsp;Is there any form of email contact I can try or are these reminders just a part of my life now..? <span class="lia-unicode-emoji" title=":face_with_rolling_eyes:">🙄</span></SPAN></P><P>&nbsp;</P> Wed, 12 Apr 2023 09:05:14 GMT https://community.bt.com/t5/Bills-Packages/Returning-kit/m-p/2288122#M154419 stickybloke 2023-04-12T09:05:14Z https://community.bt.com/t5/Bills-Packages/Returning-kit/m-p/2288127#M154421 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/9383">@stickybloke</a>&nbsp;and thanks for posting.</P> <P>Sorry there's a few problems with your returns. I can help. I've dropped you a message so please reply with the details.</P> <P>Cheers</P> <P>David</P> Wed, 12 Apr 2023 09:24:29 GMT https://community.bt.com/t5/Bills-Packages/Returning-kit/m-p/2288127#M154421 DavidM 2023-04-12T09:24:29Z