https://community.bt.com/t5/Bills-Packages/Re-Returning-kit/m-p/2288125#M154420 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/314181">@JasminStrothmann</a>, thanks for getting in touch and that item has been marked as received back to us now.</P> <P>Cheers</P> <P>John</P> Wed, 12 Apr 2023 09:21:42 GMT JohnC2 2023-04-12T09:21:42Z https://community.bt.com/t5/Bills-Packages/Re-Returning-kit/m-p/2288090#M154407 <P>I have the <A href="https://community.bt.com/t5/Bills-Packages/Returning-kit/m-p/2244007#M146384" target="_blank" rel="noopener">same issue </A>&nbsp;but I cant private message on here. I have the proof of postage etc.</P> Wed, 12 Apr 2023 07:39:57 GMT https://community.bt.com/t5/Bills-Packages/Re-Returning-kit/m-p/2288090#M154407 JasminStrothmann 2023-04-12T07:39:57Z https://community.bt.com/t5/Bills-Packages/Re-Returning-kit/m-p/2288093#M154409 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/314181">@JasminStrothmann</a></SPAN> and welcome to our community.</P> <P>Thanks for posting about the returns. I can help with this. Please check your inbox for my message and drop me a reply with the details.</P> <P>Cheers</P> <P>David</P> Wed, 12 Apr 2023 07:41:00 GMT https://community.bt.com/t5/Bills-Packages/Re-Returning-kit/m-p/2288093#M154409 DavidM 2023-04-12T07:41:00Z https://community.bt.com/t5/Bills-Packages/Re-Returning-kit/m-p/2288125#M154420 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/314181">@JasminStrothmann</a>, thanks for getting in touch and that item has been marked as received back to us now.</P> <P>Cheers</P> <P>John</P> Wed, 12 Apr 2023 09:21:42 GMT https://community.bt.com/t5/Bills-Packages/Re-Returning-kit/m-p/2288125#M154420 JohnC2 2023-04-12T09:21:42Z