https://community.bt.com/t5/Bills-Packages/Re-Manage-Account-Pending/m-p/2288897#M154601 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/314336">@Redswiftie</a></SPAN> welcome to the community and thanks for posting, I'm sorry you're having problems setting up a BT ID to manage your nans account. I'll send you a private message and we'll be happy to help.</P> <P>Thanks</P> <P>Neil</P> Sun, 16 Apr 2023 09:49:32 GMT NeilO 2023-04-16T09:49:32Z https://community.bt.com/t5/Bills-Packages/Re-Manage-Account-Pending/m-p/2288858#M154600 Please help me my account is pending still, it’s my nans account who can’t handle her stuff anymore and she’s got a bill that needs to be paid but can’t pay it if I can’t get into account Sun, 16 Apr 2023 07:31:56 GMT https://community.bt.com/t5/Bills-Packages/Re-Manage-Account-Pending/m-p/2288858#M154600 Redswiftie 2023-04-16T07:31:56Z https://community.bt.com/t5/Bills-Packages/Re-Manage-Account-Pending/m-p/2288897#M154601 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/314336">@Redswiftie</a></SPAN> welcome to the community and thanks for posting, I'm sorry you're having problems setting up a BT ID to manage your nans account. I'll send you a private message and we'll be happy to help.</P> <P>Thanks</P> <P>Neil</P> Sun, 16 Apr 2023 09:49:32 GMT https://community.bt.com/t5/Bills-Packages/Re-Manage-Account-Pending/m-p/2288897#M154601 NeilO 2023-04-16T09:49:32Z