https://community.bt.com/t5/Bills-Packages/Log-in/m-p/2289341#M154683 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/314423">@Drewclark</a></SPAN>, sorry you're getting this error message when you try to access your account online.</P> <P>Is this your first BTID or do you have old accounts that may be linked to the BTID?<BR />Cheers</P> <P>John</P> Tue, 18 Apr 2023 18:11:49 GMT JohnC2 2023-04-18T18:11:49Z https://community.bt.com/t5/Bills-Packages/Log-in/m-p/2289326#M154676 <P>When I try to log in it keeps telling me&nbsp;</P><H3>We couldn’t find any account details for that BT ID. Please try again</H3> Tue, 18 Apr 2023 16:30:34 GMT https://community.bt.com/t5/Bills-Packages/Log-in/m-p/2289326#M154676 Drewclark 2023-04-18T16:30:34Z https://community.bt.com/t5/Bills-Packages/Log-in/m-p/2289341#M154683 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/314423">@Drewclark</a></SPAN>, sorry you're getting this error message when you try to access your account online.</P> <P>Is this your first BTID or do you have old accounts that may be linked to the BTID?<BR />Cheers</P> <P>John</P> Tue, 18 Apr 2023 18:11:49 GMT https://community.bt.com/t5/Bills-Packages/Log-in/m-p/2289341#M154683 JohnC2 2023-04-18T18:11:49Z https://community.bt.com/t5/Bills-Packages/Log-in/m-p/2289395#M154694 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/314423">@Drewclark</a></SPAN>. Did you get the BTID working ok? If not I've sent you a Private Message so you can get in touch with the Mod team and we'll help you with this.</P> <P>Cheers</P> <P>John</P> Wed, 19 Apr 2023 08:28:03 GMT https://community.bt.com/t5/Bills-Packages/Log-in/m-p/2289395#M154694 JohnC2 2023-04-19T08:28:03Z