https://community.bt.com/t5/Bills-Packages/Unwanted-account/m-p/2289510#M154715 <P>Hi there, I recently signed up with BT and used an email that already had an old unwanted account linked to it which i forgot about, is there anyway to have this removed or am i stuck?</P> Wed, 19 Apr 2023 20:40:45 GMT StevenR87 2023-04-19T20:40:45Z https://community.bt.com/t5/Bills-Packages/Unwanted-account/m-p/2289510#M154715 <P>Hi there, I recently signed up with BT and used an email that already had an old unwanted account linked to it which i forgot about, is there anyway to have this removed or am i stuck?</P> Wed, 19 Apr 2023 20:40:45 GMT https://community.bt.com/t5/Bills-Packages/Unwanted-account/m-p/2289510#M154715 StevenR87 2023-04-19T20:40:45Z https://community.bt.com/t5/Bills-Packages/Unwanted-account/m-p/2289539#M154720 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/314466">@StevenR87</a></SPAN></P> <P>Welcome and thanks for posting!</P> <P>I am sorry about the old account showing on your BT ID. &nbsp;My colleagues in the helpdesk will be able to get that removed for you. &nbsp;Give them a shout on 0330 1234 150. &nbsp;Feel free to post back and let me know how you get on chatting with them <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Thanks,</P> <P>Robbie</P> Thu, 20 Apr 2023 07:40:22 GMT https://community.bt.com/t5/Bills-Packages/Unwanted-account/m-p/2289539#M154720 RobbieMac 2023-04-20T07:40:22Z