This topic

billing

Jpc1 — Fri, 21 Apr 2023 09:51:28 GMT

after recently moving how can i combine my mobile bill into my new broad band bill . as i have 2 accounts with bt . one is for my mobile the other is my home broad band line

Re: billing

imjolly — Fri, 21 Apr 2023 10:02:17 GMT

phone CS 03301234150 and they should be able to help

Re: billing

DanielS — Fri, 21 Apr 2023 11:58:32 GMT

Hi @Jpc1,

As @imjolly says above me, if you ring Customer Services they will be able to help you with this.

They need to transfer your broadband account onto your mobile account to keep the allowance dates for your mobile correct.

There will be no loss in service doing this as it's a records only change that we can make.

Let me know how you get on.

Thanks

DanielS