https://community.bt.com/t5/Bills-Packages/Re-BT-cancelling-my-order/m-p/2289795#M154786 <P>Did you resolve this in the end? I put an order in yesterday and by late last night they cancelled it. I didn’t receive an email about it. I got a notification stating that some services (ie Netflix as I got a package with bt) were being stopped because I cancelled them. I tried calling today but I was put on hold for over an hour after speaking to someone who never came back to me. I cancelled the call. I can’t access my account either. I managed to get in very briefly after a process and there’s a notification stating the order was cancelled.&nbsp;</P> Fri, 21 Apr 2023 18:53:00 GMT Izobelle 2023-04-21T18:53:00Z https://community.bt.com/t5/Bills-Packages/Re-BT-cancelling-my-order/m-p/2289795#M154786 <P>Did you resolve this in the end? I put an order in yesterday and by late last night they cancelled it. I didn’t receive an email about it. I got a notification stating that some services (ie Netflix as I got a package with bt) were being stopped because I cancelled them. I tried calling today but I was put on hold for over an hour after speaking to someone who never came back to me. I cancelled the call. I can’t access my account either. I managed to get in very briefly after a process and there’s a notification stating the order was cancelled.&nbsp;</P> Fri, 21 Apr 2023 18:53:00 GMT https://community.bt.com/t5/Bills-Packages/Re-BT-cancelling-my-order/m-p/2289795#M154786 Izobelle 2023-04-21T18:53:00Z https://community.bt.com/t5/Bills-Packages/Re-BT-cancelling-my-order/m-p/2289796#M154787 <P>I moved your post to start your own as the other posts were over a year old and so you can get replies to your problem</P> <P>Are. You a new BT customer or existing customer ?</P> <P>Can you elaborate on what you are trying to do?</P> Fri, 21 Apr 2023 19:19:19 GMT https://community.bt.com/t5/Bills-Packages/Re-BT-cancelling-my-order/m-p/2289796#M154787 imjolly 2023-04-21T19:19:19Z