https://community.bt.com/t5/Bills-Packages/Reward-card/m-p/2291277#M155024 <P>Hi, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/314828">@Carl_f</a></SPAN> I'm sorry you've encountered problems claiming the reward card. I'll send you a private message in a moment so you can contact the community moderators and we'll be able to get that looked into.</P> <P>Thanks</P> <P>Neil</P> Tue, 02 May 2023 10:14:23 GMT NeilO 2023-05-02T10:14:23Z https://community.bt.com/t5/Bills-Packages/Reward-card/m-p/2291268#M155022 <P>Hi Internet is all set up and working brilliant!..</P><P>However was ment to receive a reward card but when I click on the reward to claim nothing comes up just wondering if yous can help?</P><P>Thanks</P> Tue, 02 May 2023 09:15:46 GMT https://community.bt.com/t5/Bills-Packages/Reward-card/m-p/2291268#M155022 Carl_f 2023-05-02T09:15:46Z https://community.bt.com/t5/Bills-Packages/Reward-card/m-p/2291277#M155024 <P>Hi, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/314828">@Carl_f</a></SPAN> I'm sorry you've encountered problems claiming the reward card. I'll send you a private message in a moment so you can contact the community moderators and we'll be able to get that looked into.</P> <P>Thanks</P> <P>Neil</P> Tue, 02 May 2023 10:14:23 GMT https://community.bt.com/t5/Bills-Packages/Reward-card/m-p/2291277#M155024 NeilO 2023-05-02T10:14:23Z