This topic

Billing

kezibashford — Tue, 02 May 2023 12:03:03 GMT

I have contacted BT 8 times regarding my bill but it is still incorrect. Can anyone advise how else to make contact rather than on line chat / phone call ? I have spent hours trying to solve this issue and have had enough now, thank you

Re: Billing

Keith_Beddoe — Tue, 02 May 2023 12:09:55 GMT

@kezibashford

I have asked a moderator to post here.

Re: Billing

NeilO — Tue, 02 May 2023 13:17:03 GMT

Hi, @kezibashford I'm sorry the problems with your bill have not been resolved. I'll send you a private message so you can get in touch with the moderation team and we'll be happy to help.

Thanks

Neil

Re: Billing

JohnC2 — Tue, 09 May 2023 16:11:23 GMT

Hi @kezibashford, thanks for getting in touch and everything should be resolved now and your next bill will be correct. If you've any query with it when it's issued just get back to me and I'll be happy to help you.

Cheers

John