This topic

Return bags to return BT products

Clive01 — Thu, 04 May 2023 09:55:36 GMT

I have been asked to return some BT equipment to avoid being charged.

I cannot locate anywhere how to order return bags as I haven't been sent any.

I've seen over the years people have asked the same question but a public answer hasn't been posted nor an easy link to click.

I've logged in as suggested but no where to click to obtain bags.

Help please as this is taking up so much time to do a simple return.

Clive01 — Thu, 04 May 2023 09:58:32 GMT

Where is the link to obtain return bags?

Clive01 — Thu, 04 May 2023 10:00:57 GMT

How do I obtain a return bag. I cannot locate anywhere to click the link suggested

imjolly — Thu, 04 May 2023 10:10:23 GMT

phone CS 03301234150 and request return bag

DavidM — Thu, 04 May 2023 15:43:53 GMT

Hi @Clive01 and welcome to our community.

I can see @imjolly has replied to your question on your other thread at Solved: Return bags to return BT products - BT Community but if you get stuck calling customer services check your inbox for my message and I'll be happy to help. Just drop me a reply.

Cheers

David