https://community.bt.com/t5/Bills-Packages/TopCashback-Declined/m-p/2291950#M155174 <P>Recently switched to BT FTTH 500Mb</P><P>Used TopCashBack for for £105 cashback.&nbsp;<BR /><SPAN><BR />It tracked right up until it went live and then it went to declined. I’ve filed a dispute as can see no reason why it would have declined but disheartened to see and I can help but feel it was left pending right up to the point of go live. The dispute says it can take months which would take me out of a cooling off period.&nbsp;<BR /><BR /></SPAN></P><P><SPAN>Why would this have declined at this stage?</SPAN></P> Sat, 06 May 2023 12:41:27 GMT EvilSmoothie 2023-05-06T12:41:27Z https://community.bt.com/t5/Bills-Packages/TopCashback-Declined/m-p/2291950#M155174 <P>Recently switched to BT FTTH 500Mb</P><P>Used TopCashBack for for £105 cashback.&nbsp;<BR /><SPAN><BR />It tracked right up until it went live and then it went to declined. I’ve filed a dispute as can see no reason why it would have declined but disheartened to see and I can help but feel it was left pending right up to the point of go live. The dispute says it can take months which would take me out of a cooling off period.&nbsp;<BR /><BR /></SPAN></P><P><SPAN>Why would this have declined at this stage?</SPAN></P> Sat, 06 May 2023 12:41:27 GMT https://community.bt.com/t5/Bills-Packages/TopCashback-Declined/m-p/2291950#M155174 EvilSmoothie 2023-05-06T12:41:27Z https://community.bt.com/t5/Bills-Packages/TopCashback-Declined/m-p/2291951#M155175 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/314754">@EvilSmoothie</a>&nbsp;</P> <P>This is just a customer to customer help forum, everyone here, including myself, are just customers.<BR /><BR />The only BT Employees are the forum moderators.</P> <P>Cashback would not have been paid anyway, until you were outside of the cancellation period.</P> <P>&nbsp;</P> Sat, 06 May 2023 12:57:58 GMT https://community.bt.com/t5/Bills-Packages/TopCashback-Declined/m-p/2291951#M155175 Keith_Beddoe 2023-05-06T12:57:58Z