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Refer a friend

Phoenix71 — Sun, 07 May 2023 08:49:18 GMT

Hi my friend swapped from virgin to bt and then referred me and I also swapped to bt via the referral link I got. I have had an email saying I have been successfully referred and my contract with bt started 27th February. I have since paid 2 bills and still no Amazon voucher. My friend has emailed to query this and got a reply that I ordered via a third party but I ordered through bt.com. and had confirmation emails. Anyone else had this issue??

Re: Refer a friend

RobbieMac — Sun, 07 May 2023 10:44:00 GMT

Hi @Phoenix71

Thank you for your post and welcome back!

I am sorry for the delay receiving your vouchers through the Refer a Friend offer. I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie

Re: Refer a friend

JohnC2 — Wed, 24 May 2023 09:29:29 GMT

Hi @Phoenix71 , sorry for the delay in getting back to you. The promotions team has arranged for the vouchers now. They'll be with you within the next 30 days.

Cheers

John