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Return BT equipment

Mdawi — Mon, 15 May 2023 14:45:22 GMT

Hi received an email requesting I send back my BT equipment in the return's bag, however I have not received any returns bag. I also tried to order one via 'MyBT' but the mentioned link is not on the page.

Can I please be sent a returns bag so I can send back the equipment and avoid unnecessary charges.

Thanks

Re: Return BT equipment

imjolly — Mon, 15 May 2023 14:50:40 GMT

this is a customer help customer forum - your post does not go to BT

try phoning CS 03301234150 and request returns bag

Re: Return BT equipment

JohnC2 — Mon, 15 May 2023 14:57:00 GMT

Hi @Mdawi, sorry you've not received packaging. I've sent you a Private Message so you can get in touch with the Mod team and we'll arrange one for you.

Cheers

John