This topic

billing

Jpc1 — Tue, 16 May 2023 07:09:55 GMT

why have i been charged £ 147 this month when it should be £ 28 ?????

licquorice — Tue, 16 May 2023 07:20:34 GMT

Have you considered ringing BT and asking them?
0330 1234 150

Jpc1 — Tue, 16 May 2023 07:23:01 GMT

yes . i have. no joy

VeteranISPUser — Tue, 16 May 2023 07:30:08 GMT

Hi @Jpc1 If all else fails, have a look on your bill for the charge.

gg30340 — Tue, 16 May 2023 08:01:24 GMT

@Jpc1 wrote:

yes . i have. no joy

What was the reason that you got no joy from Customer Services. They must have at the very least given some sort of explanation for the bill.