This topic

Re: How do I remove an old Account from MyBT

ScottP — Wed, 10 May 2023 09:42:22 GMT

Hello. I am also having an issue where an old account number is preventing me from accessing my current account properly on MyBT. Could I get the old one removed?

Thanks

Scott

Re: How do I remove an old Account from MyBT

DavidM — Wed, 10 May 2023 10:16:24 GMT

Hi @ScottP and welcome.

I can get the old account removed for you. Please check your inbox for my message and drop me over a reply with the details.

Cheers

David

Re: How do I remove an old Account from MyBT

NeilO — Wed, 17 May 2023 13:59:54 GMT

Hi, @ScottP I was happy to help you get this sorted.

Neil