Contract change when moving to somewhere without full fibre.

jj_123 — Fri, 19 May 2023 17:23:39 GMT

I have full fibre but will be moving somewhere I can only get fibre essential. Can I downgrade my contract to only pay for what is available?

Re: Contract change when moving to somewhere without full fibre.

PaddyB — Fri, 19 May 2023 18:47:08 GMT

Hi @jj_123,

Welcome to the Community and thank you for posting.

If you move to an address that doesn't have Full Fibre, you would be moved onto the next best service that is available to continue the remaining term.

You can find out more about moving home with BT here - Moving Home With BT

Thanks,

Paddy

This topic

Contract change when moving to somewhere without full fibre.

Re: Contract change when moving to somewhere without full fibre.