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Xbox Game Pass cancelled

DonkeyKiin — Wed, 24 May 2023 20:45:21 GMT

Hi!

I wanted to throw this out to the forums, I have had Game Pass with my full fibre package as for some reason it has been cancelled for the last month.

It still says that it is active on my BT account but cancelled by BT avoiding to xbox. I've added a screenshot, just wondering if there are any admins that can help me get it working again?

Thanks!

Re: Xbox Game Pass cancelled

RobbieMac — Thu, 25 May 2023 08:12:58 GMT

Hi @DonkeyKiin

Welcome to the BT Community and thank you for posting!

I am sorry for the problems you're having with your Xbox Game Pass. We'll be able to help get everything back up and running again. I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie