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XBox Free 6 months ??

PaulG0NDV — Thu, 25 May 2023 18:35:31 GMT

Hi all

I've just upgraded to 500mb full fibre broadband and 6 months free Xbox ultimate Game comes with it. I got the email telling me what to do which seemed easy enough, then i got a further email telling me its activated and that i can use it! WHERE IS IT? Because it's certainly not on my Xbox account! 😞 Help please anyone and please be kind, i'm 64 now and so please reply slowly.... and in terms i'll understand.

Regards

Paul in Skegness.

Re: XBox Free 6 months ??

imjolly — Thu, 25 May 2023 19:13:06 GMT

Does this post help. On this forum 64 is not old

https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Xbox-game-pass-12-month-code/m-p/2292643

Re: XBox Free 6 months ??

PaddyB — Thu, 25 May 2023 19:18:10 GMT

Hi @PaulG0NDV,

Thank you for posting.

The email you received should have said something like -

"To get started, log in to My BT, head for the Content Partner section, and click Add Now.

Once you've accepted our terms and conditions, you'll be taken to the Microsoft log in page. Make sure you log into the account you'd like to add your Xbox Game Pass Ultimate to.

Were you able to add that through the Content Partner section and were you then directed to your Microsoft account login page?

Thanks,

Paddy

Re: XBox Free 6 months ??

PaulG0NDV — Thu, 25 May 2023 20:12:44 GMT

Yes done all of that but i log into my Xbox on my console and it's just not there under my subscriptions, it's putting up options to join at £10.99 a month etc..... but nothing else, if only BT had just sent me a serial number to put in it would have been so easier..... then again this is BT LoL 🙂

Re: XBox Free 6 months ??

PaulG0NDV — Thu, 25 May 2023 20:14:00 GMT

Believe me it is when u suffer from Epileptic Seizures 😞 Thanks for the link i'll check that out too

Regards

Paul

Re: XBox Free 6 months ??

PaddyB — Fri, 26 May 2023 07:17:22 GMT

Hi @PaulG0NDV,

Thank you for posting back. If you send me your details, I'll be able to check your BT account to see if I can figure out what has gone wrong.

I have sent you a private message with instructions on how to contact the team. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy