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Return Kit Link

cas1971 — Fri, 26 May 2023 08:59:07 GMT

Hi,

I've recently moved from BT and would like to return my Halo kit. I can't find a link from my account page. Can anyone assist? Thx

imjolly — Fri, 26 May 2023 09:02:39 GMT

you need to phone CS 03301234150 and request returns bag

PaddyB — Fri, 26 May 2023 09:05:53 GMT

Thank you for posting. The quickest way to get a return bag is to call the number posted by @imjolly.

Give them a try and let us know how you get on.

Thanks,

Paddy

cas1971 — Fri, 26 May 2023 09:36:51 GMT

Thanks - sorted. Would be much easier though to have a simple link in the MyBT home page.

PaddyB — Fri, 26 May 2023 10:19:22 GMT

Thank you for posting back to let us know.

I agree and I'm sorry the link was missing from your My BT Home page. This seems to happen on some of the older BT IDs.

Thanks,

Paddy