https://community.bt.com/t5/Bills-Packages/BT-reward-card/m-p/2295432#M155914 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/315610">@andzik</a></SPAN> and welcome to our community.</P> <P>I'm sorry you're having problems claiming your reward. I can help. I'll need a few details so please check your inbox for my message and drop me a reply.</P> <P>Cheers</P> <P>David</P> Sun, 28 May 2023 08:11:06 GMT DavidM 2023-05-28T08:11:06Z https://community.bt.com/t5/Bills-Packages/BT-reward-card/m-p/2295417#M155903 <P>Hi,</P><P>&nbsp;</P><P>I have ordered my broadband package through BT on 21/4 my service started on 9/5/23. on 24/4 I received an email notifying me that my 110GBP reward card was ready to claim, nothing was showing in my account.Then, again I got a reminder about the digital reward card on 1/5-still nothing showing in my account. the only massage coming up after I log in is' there is nothing to claim' where there clearly should be. Could you please chase it up fo rme? many thanks</P><P>&nbsp;</P><P>&nbsp;</P> Sat, 27 May 2023 23:30:36 GMT https://community.bt.com/t5/Bills-Packages/BT-reward-card/m-p/2295417#M155903 andzik 2023-05-27T23:30:36Z https://community.bt.com/t5/Bills-Packages/BT-reward-card/m-p/2295432#M155914 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/315610">@andzik</a></SPAN> and welcome to our community.</P> <P>I'm sorry you're having problems claiming your reward. I can help. I'll need a few details so please check your inbox for my message and drop me a reply.</P> <P>Cheers</P> <P>David</P> Sun, 28 May 2023 08:11:06 GMT https://community.bt.com/t5/Bills-Packages/BT-reward-card/m-p/2295432#M155914 DavidM 2023-05-28T08:11:06Z