This topic

Re: No option to Cancel NOW Boost

rachelc — Wed, 31 May 2023 22:09:59 GMT

Hello I have the same issue I was hoping to cancel today ie end May

please help thanks

Re: No option to Cancel NOW Boost

JohnC2 — Thu, 01 Jun 2023 07:18:24 GMT

Hi @rachelc, thanks for your post and sorry you can't find a way to cancel this online.
If you need to cancel it immediately then it would be best to give us a call on 0330 1234 150 and our customer services team will be able to cancel it for you.
We're quite busy at the moment but if you're ok to wait a few days for our help just let me know.

Cheers

John

Re: No option to Cancel NOW Boost

Kilgeever53 — Thu, 01 Jun 2023 07:25:13 GMT

Same issue and others.

Switched to Sky ( I really didn't want to put £ in a certain media moguls pocket indirectly) but the increased costs and increased frustration left me with little choice.

I can add, remove and cancel via the TV. While I can't record I've discovered I don't need to. The new Stream system makes it almost redundant.

And it cheaper with a shorter contract.

As I said... reluctant but happier.