This topic

Reward card

Crowfan — Sat, 03 Jun 2023 07:02:48 GMT

Still waiting for my reward card. Told it was sent on 25th of April

Any ideas? BT site no help at all.

Thanks!

Re: Reward card

DanielS — Sat, 03 Jun 2023 15:57:01 GMT

Hi @Crowfan,

I am sorry to see that you don't appear to have received it yet.

To confirm, you claimed this back in April? Have you checked your junk or spam folder in case there's an email sitting there?

Thanks
DanielS

Re: Reward card

Crowfan — Sat, 03 Jun 2023 16:10:04 GMT

Hiya, thanks for getting back to me.

No I have had no email at at all.

I cant understand it.

Re: Reward card

Crowfan — Sat, 03 Jun 2023 16:10:59 GMT

No email.

Thanks for replying to me.

Re: Reward card

DanielS — Sat, 03 Jun 2023 16:18:43 GMT

You are very welcome @Crowfan. Thanks for replying back to me too.

I could look into your account and see if we can have it sent to you again. I'll send you a private message that you can reply back to us on. It will take us a couple of working days before we can reply back to you directly though at this time.

Thanks,
Dan

Re: Reward card

Crowfan — Sat, 03 Jun 2023 17:35:46 GMT

Thanks Dan.