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First Bill

vandenolan — Fri, 02 Jun 2023 20:14:44 GMT

Guys,

Any idea when my first bill will be showing on the My BT app, I returned recently and my service went live 3 days ago.

Wierdly when I use the app, my products and account number are showing, yet when i sign in online it states there is no account associated with my ID, very strange. Any help appreciated.

Mark..

Re: First Bill

DanielS — Sun, 04 Jun 2023 11:17:09 GMT

Hi @vandenolan,

The first bill may be produced about 5 working days after your service started.

If you went live on the 30th, then I would expect a bill around Tuesday.

You should get an email notification telling you about the bill.

If you have any issues, come back to me.

Thanks,

DanielS

Re: First Bill

vandenolan — Sat, 03 Jun 2023 22:26:56 GMT

Thanks for the info.

Mark...