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Return bag for kit

adele_tombleson — Mon, 12 Jun 2023 14:02:29 GMT

Hi there, we have a kit to return and need a prepaid bag. This is because the kit was delivered but the engineer was not able to complete outside work for the order, so we were sent another kit with a new order.

Please could you let us know how to get the bag for the return.

thanks for your help

Adele

Re: Return bag for kit

imjolly — Mon, 12 Jun 2023 15:21:50 GMT

phone CS 03301234150 and ask for returns bag

Re: Return bag for kit

DavidM — Mon, 12 Jun 2023 15:28:45 GMT

Hi @adele_tombleson and welcome to our community.

Thanks for posting about the returns kit. If there are any problems with the CS guys post back and I'll be happy to lend a hand.

Cheers

David