https://community.bt.com/t5/Bills-Packages/reward-card/m-p/2297976#M156502 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/316749">@anntony</a></SPAN></P> <P>Welcome to the BT Community and thank you for your post!</P> <P>I am sorry for the time it is taking for you to receive your reward card. &nbsp;Did you log in and claim for the reward card on 4th May? &nbsp;It's a virtual reward card and it's sent via email 14 days after your services have went live. &nbsp;Please double check all the folders in your email address.</P> <P>If you're still no further forward after this, I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: <A href="https://community.bt.com/t5/notes/privatenotespage" target="_blank">Private messages</A></P> <P>Thanks,</P> <P>Robbie</P> Tue, 13 Jun 2023 07:51:22 GMT RobbieMac 2023-06-13T07:51:22Z https://community.bt.com/t5/Bills-Packages/reward-card/m-p/2297965#M156501 <P>hello i applied for my bt reward card on the 4th may but have still not recieved this when will i get it thankyou</P> Mon, 12 Jun 2023 22:51:40 GMT https://community.bt.com/t5/Bills-Packages/reward-card/m-p/2297965#M156501 anntony 2023-06-12T22:51:40Z https://community.bt.com/t5/Bills-Packages/reward-card/m-p/2297976#M156502 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/316749">@anntony</a></SPAN></P> <P>Welcome to the BT Community and thank you for your post!</P> <P>I am sorry for the time it is taking for you to receive your reward card. &nbsp;Did you log in and claim for the reward card on 4th May? &nbsp;It's a virtual reward card and it's sent via email 14 days after your services have went live. &nbsp;Please double check all the folders in your email address.</P> <P>If you're still no further forward after this, I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: <A href="https://community.bt.com/t5/notes/privatenotespage" target="_blank">Private messages</A></P> <P>Thanks,</P> <P>Robbie</P> Tue, 13 Jun 2023 07:51:22 GMT https://community.bt.com/t5/Bills-Packages/reward-card/m-p/2297976#M156502 RobbieMac 2023-06-13T07:51:22Z