This topic

Equipment return

nigelwg1 — Wed, 21 Jun 2023 13:50:53 GMT

Like many others on here, in spite of equipment being received in Scotland on 26 May, I'm continuing to get chasing texts and emails. Any way of posting tracking details through my account?

Re: Equipment return

nigelwg1 — Wed, 21 Jun 2023 13:52:06 GMT

...and notice I've been assigned the icon of a pig. Nice!

Re: Equipment return

licquorice — Wed, 21 Jun 2023 14:15:59 GMT

You can change it.

Re: Equipment return

RobbieMac — Wed, 21 Jun 2023 16:10:31 GMT

Hi @nigelwg1

Welcome and thanks for posting!

I am sorry you're receiving reminders to return the equipment. I understand you've already sent the equipment back and you've got a tracking reference number. Give my colleagues a call in the helpdesk on 0330 1234 150 and they'll be able to mark the equipment as returned. Post back and let me know how you get on chatting with them.

P.S You can change your avatar by clicking into your profile (on your username) and managing your settings. From there, there is an avatar tab with alternatives to change it to 🙂

Thanks,

Robbie

Re: Equipment return

nigelwg1 — Thu, 22 Jun 2023 10:47:26 GMT

All sorted - thanks

Re: Equipment return

RobbieMac — Thu, 22 Jun 2023 12:00:05 GMT

Hi @nigelwg1

Many thanks for posting back to let us know all is sorted out now!

Enjoy the rest of your day.

Thanks,

Robbie