https://community.bt.com/t5/Bills-Packages/Broadband-installation/m-p/2299676#M156839 <P class=""><SPAN class="">Hi, My fibre installation couldn’t be completed because of possible tree roots blocking cable. Need pavement digging up to find blockage and new route for fibre. Told it could take weeks to organise and I need to wait to hear from BT.<SPAN class="">&nbsp; </SPAN>How can I get firm date for this. In meantime I’m without broadband and I don’t want to use btWifi hotspot.</SPAN></P> Fri, 23 Jun 2023 03:40:30 GMT Phone2 2023-06-23T03:40:30Z https://community.bt.com/t5/Bills-Packages/Broadband-installation/m-p/2299676#M156839 <P class=""><SPAN class="">Hi, My fibre installation couldn’t be completed because of possible tree roots blocking cable. Need pavement digging up to find blockage and new route for fibre. Told it could take weeks to organise and I need to wait to hear from BT.<SPAN class="">&nbsp; </SPAN>How can I get firm date for this. In meantime I’m without broadband and I don’t want to use btWifi hotspot.</SPAN></P> Fri, 23 Jun 2023 03:40:30 GMT https://community.bt.com/t5/Bills-Packages/Broadband-installation/m-p/2299676#M156839 Phone2 2023-06-23T03:40:30Z https://community.bt.com/t5/Bills-Packages/Broadband-installation/m-p/2299678#M156840 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/317622">@Phone2</a>&nbsp;</P> <P>Welcome to this user forum for BT Retail phone and broadband customers.</P> <P>Ask BT to loan you a 4G hub.</P> Fri, 23 Jun 2023 05:23:45 GMT https://community.bt.com/t5/Bills-Packages/Broadband-installation/m-p/2299678#M156840 Keith_Beddoe 2023-06-23T05:23:45Z