https://community.bt.com/t5/Bills-Packages/Account/m-p/2301924#M157296 <P>Help. My BT is somehow still linked to an old address with my email address. I'm trying to look at my Bt details and all I can see is there's and there billing</P> Wed, 05 Jul 2023 10:33:05 GMT Ashli-jayne 2023-07-05T10:33:05Z https://community.bt.com/t5/Bills-Packages/Account/m-p/2301924#M157296 <P>Help. My BT is somehow still linked to an old address with my email address. I'm trying to look at my Bt details and all I can see is there's and there billing</P> Wed, 05 Jul 2023 10:33:05 GMT https://community.bt.com/t5/Bills-Packages/Account/m-p/2301924#M157296 Ashli-jayne 2023-07-05T10:33:05Z https://community.bt.com/t5/Bills-Packages/Account/m-p/2301930#M157299 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/318337">@Ashli-jayne</a></SPAN> and welcome to our community.</P> <P>Sorry you're having problems with your BTiD. It sounds like there's an old account still linked to it. I can get the removed for you. I've sent you a private message so drop me a reply with the details and I'll look into it.</P> <P>Cheers</P> <P>David</P> Wed, 05 Jul 2023 10:47:18 GMT https://community.bt.com/t5/Bills-Packages/Account/m-p/2301930#M157299 DavidM 2023-07-05T10:47:18Z https://community.bt.com/t5/Bills-Packages/Account/m-p/2302909#M157499 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/318337">@Ashli-jayne</a></SPAN>, thanks for taking the time to speak with me at the weekend and for getting back to me yesterday to confirm all is working ok now.</P> <P>Cheers</P> <P>John</P> Tue, 11 Jul 2023 12:47:40 GMT https://community.bt.com/t5/Bills-Packages/Account/m-p/2302909#M157499 JohnC2 2023-07-11T12:47:40Z