https://community.bt.com/t5/Bills-Packages/I-need-two-old-account-numbers-removed-from-my-BT-ID/m-p/2302298#M157362 <P>I can’t seem to get billing details for my new account and I believe (from looking at other threads) that it is because I have other old accounts attached to my BT ID.</P><P>Can someone help me out by removing / de-linking the old accounts so I can get my current account working?</P><P>Cheers</P> Fri, 07 Jul 2023 09:23:59 GMT mick8169 2023-07-07T09:23:59Z https://community.bt.com/t5/Bills-Packages/I-need-two-old-account-numbers-removed-from-my-BT-ID/m-p/2302298#M157362 <P>I can’t seem to get billing details for my new account and I believe (from looking at other threads) that it is because I have other old accounts attached to my BT ID.</P><P>Can someone help me out by removing / de-linking the old accounts so I can get my current account working?</P><P>Cheers</P> Fri, 07 Jul 2023 09:23:59 GMT https://community.bt.com/t5/Bills-Packages/I-need-two-old-account-numbers-removed-from-my-BT-ID/m-p/2302298#M157362 mick8169 2023-07-07T09:23:59Z https://community.bt.com/t5/Bills-Packages/I-need-two-old-account-numbers-removed-from-my-BT-ID/m-p/2302347#M157375 <P>Hey <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/318461">@mick8169</a></SPAN>,</P> <P>When you're logged into your MyBT, there should be an option, top right, that lets you switch between your accounts. That may get you into your current account.</P> <P>For the other accounts, I'll need to remove them for you at our end. I'll send you a private message to help. Please note, it can take a couple of working days for us to get back to you.</P> <P>Thank you<BR />DanielS</P> Fri, 07 Jul 2023 14:36:56 GMT https://community.bt.com/t5/Bills-Packages/I-need-two-old-account-numbers-removed-from-my-BT-ID/m-p/2302347#M157375 DanielS 2023-07-07T14:36:56Z