https://community.bt.com/t5/Bills-Packages/fibre-order/m-p/2302386#M157385 <P>It should end the service with the current provider.</P> Fri, 07 Jul 2023 19:34:40 GMT pippincp 2023-07-07T19:34:40Z https://community.bt.com/t5/Bills-Packages/fibre-order/m-p/2302385#M157384 <P>Hi, i very recently had a fibre order on a 2 line household where it was a applied to the wrong line, i have rang up and got it cancelled and the helpful person swapped it over to the other line the following day however i couldnt answer the call back as i was engaged with customers.</P><P>My install date was pencilled in for a weeks time for this recently started order so im wondering if this is a line take over and will automatically cancel the service with my current provider or if it will just end up as a fibre line installed and i need to manually cancel my current fttc broadband service,</P><P>Is there an easy way to check this instead of waiting to see if i get a letter in the next week from my current isp?</P><P>Thanks.</P> Fri, 07 Jul 2023 19:28:06 GMT https://community.bt.com/t5/Bills-Packages/fibre-order/m-p/2302385#M157384 Desalater 2023-07-07T19:28:06Z https://community.bt.com/t5/Bills-Packages/fibre-order/m-p/2302386#M157385 <P>It should end the service with the current provider.</P> Fri, 07 Jul 2023 19:34:40 GMT https://community.bt.com/t5/Bills-Packages/fibre-order/m-p/2302386#M157385 pippincp 2023-07-07T19:34:40Z