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    <title>This topic</title>
    <link>https://community.bt.com/t5/Bills-Packages/Re-How-do-I-remove-an-old-Account-from-MyBT/m-p/2302412#M157389</link>
    <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://community.bt.com/t5/user/viewprofilepage/user-id/318486"&gt;@Addoughty&lt;/a&gt;&lt;/SPAN&gt; &lt;SPAN style="background-color:white;"&gt;The quickest way of fixing this is to set up another BTID with an email address that has not been used as a BTID before and it will work ok.&amp;nbsp;&amp;nbsp;&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN style="background-color:white;"&gt;If you don't have another email address you can use I've sent you a Private Message so you can get in touch with the Mod team and we'll raise the request to get the current BTID fixed. This can take a week or more to be completed currently.&amp;nbsp;&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN style="background-color:white;"&gt;Cheers&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN style="background-color:white;"&gt;John&lt;/SPAN&gt;&lt;/P&gt;</description>
    <pubDate>Sat, 08 Jul 2023 08:14:41 GMT</pubDate>
    <dc:creator>JohnC2</dc:creator>
    <dc:date>2023-07-08T08:14:41Z</dc:date>
    <item>
      <title>Re: How do I remove an old Account from MyBT</title>
      <link>https://community.bt.com/t5/Bills-Packages/Re-How-do-I-remove-an-old-Account-from-MyBT/m-p/2302394#M157388</link>
      <description>Hi &lt;a href="https://community.bt.com/t5/user/viewprofilepage/user-id/211700"&gt;@JohnC2&lt;/a&gt; i also have a similar problem regarding an old account, any help would be much appreciated.</description>
      <pubDate>Fri, 07 Jul 2023 21:42:42 GMT</pubDate>
      <guid>https://community.bt.com/t5/Bills-Packages/Re-How-do-I-remove-an-old-Account-from-MyBT/m-p/2302394#M157388</guid>
      <dc:creator>Addoughty</dc:creator>
      <dc:date>2023-07-07T21:42:42Z</dc:date>
    </item>
    <item>
      <title>Re: How do I remove an old Account from MyBT</title>
      <link>https://community.bt.com/t5/Bills-Packages/Re-How-do-I-remove-an-old-Account-from-MyBT/m-p/2302412#M157389</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://community.bt.com/t5/user/viewprofilepage/user-id/318486"&gt;@Addoughty&lt;/a&gt;&lt;/SPAN&gt; &lt;SPAN style="background-color:white;"&gt;The quickest way of fixing this is to set up another BTID with an email address that has not been used as a BTID before and it will work ok.&amp;nbsp;&amp;nbsp;&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN style="background-color:white;"&gt;If you don't have another email address you can use I've sent you a Private Message so you can get in touch with the Mod team and we'll raise the request to get the current BTID fixed. This can take a week or more to be completed currently.&amp;nbsp;&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN style="background-color:white;"&gt;Cheers&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN style="background-color:white;"&gt;John&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Sat, 08 Jul 2023 08:14:41 GMT</pubDate>
      <guid>https://community.bt.com/t5/Bills-Packages/Re-How-do-I-remove-an-old-Account-from-MyBT/m-p/2302412#M157389</guid>
      <dc:creator>JohnC2</dc:creator>
      <dc:date>2023-07-08T08:14:41Z</dc:date>
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