Re: Pending request for account management

Angus1988 — Mon, 10 Jul 2023 10:17:59 GMT

Hey there I too am having the same issue been pending all weekend I am an account manager for my elderly grandmother but as I said all weekend it's been pending please help

Re: Pending request for account management

RobbieMac — Mon, 10 Jul 2023 15:24:20 GMT

Hi @Angus1988

Welcome to the BT Community and thank you for your post! I have moved your post to create your own thread discussion.

I am sorry for the problems you're having managing the BTID on your Grandmother's behalf. We'll pick up from here and check what's happening. I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie

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Re: Pending request for account management

Re: Pending request for account management