https://community.bt.com/t5/Bills-Packages/With-Now-TV-How-to-switch-to-BT-Home-Essentials/m-p/2303012#M157519 <P>My mum in law is currently with Now Tv&nbsp; for her phone and broadband.&nbsp; &nbsp;I've been reading about the Home Essentials packs with BT and think that would be better for her.&nbsp; She gets pension credit.&nbsp; However, I can't see how she can switch to one of these from NOW TV.&nbsp;&nbsp;<BR />I've tried talking to customer services at BT but they give me the answer as though she's an existing BT customer.</P> Wed, 12 Jul 2023 07:02:06 GMT AliC94 2023-07-12T07:02:06Z https://community.bt.com/t5/Bills-Packages/With-Now-TV-How-to-switch-to-BT-Home-Essentials/m-p/2303012#M157519 <P>My mum in law is currently with Now Tv&nbsp; for her phone and broadband.&nbsp; &nbsp;I've been reading about the Home Essentials packs with BT and think that would be better for her.&nbsp; She gets pension credit.&nbsp; However, I can't see how she can switch to one of these from NOW TV.&nbsp;&nbsp;<BR />I've tried talking to customer services at BT but they give me the answer as though she's an existing BT customer.</P> Wed, 12 Jul 2023 07:02:06 GMT https://community.bt.com/t5/Bills-Packages/With-Now-TV-How-to-switch-to-BT-Home-Essentials/m-p/2303012#M157519 AliC94 2023-07-12T07:02:06Z https://community.bt.com/t5/Bills-Packages/With-Now-TV-How-to-switch-to-BT-Home-Essentials/m-p/2303015#M157520 <P>If your mother in law qualifies, then simply place an order with BT. BT will then contact Now to carry out the switch. <A href="https://www.bt.com/terms/home-essentials" target="_blank">https://www.bt.com/terms/home-essentials</A></P> <P>&nbsp;</P> Wed, 12 Jul 2023 07:26:57 GMT https://community.bt.com/t5/Bills-Packages/With-Now-TV-How-to-switch-to-BT-Home-Essentials/m-p/2303015#M157520 licquorice 2023-07-12T07:26:57Z